Questions people ask us
How can I get in touch?
The quickest way is to message us right here — we usually reply fast.
What are your opening hours?
Our hours are on this page. Reach out anytime and we'll get back to you.
Where are you located?
You'll find us on the map — come say hi or message us with any questions.
About
What does Football Helps actually do?
We run sports-based development programs for children in Burundi, working with a team on the ground in Bujumbura.
Is Football Helps only about football?
Football is the tool. The goal is keeping children in their homeland safe, in school and away from harm.
What age are the children in the programs?
The programs are aimed at children and youth in Burundi; contact us for the specific age groups currently running.
Do you work with local staff in Burundi?
Yes, we have a dedicated team on the ground in Bujumbura running the day-to-day program.
Find us
Where is the organization based?
Our office is in Vienna, Austria, at Hummelgasse 14, 1130 Wien. Our programs run in Bujumbura, Burundi.
Can I visit the project in Burundi?
Yes, people have spent time with the team in Bujumbura before. Get in touch with us to talk about visiting.
How can I support Football Helps?
Message us through the contact form or visit our office during the week; we'll tell you the best way to help right now.
Can I volunteer with the project?
People have spent extended time with the team in Bujumbura as volunteers. Contact us to ask about current opportunities.
When can I reach the Vienna office?
Monday to Friday, 9:00 AM to 5:00 PM. We're closed on weekends.
Subscribe
How is my donation used?
Every cent is invested directly into the project that helps children in Burundi, as our supporters have seen for themselves.
How do I get updates on the project?
Sign up for our updates or follow along through our contact channels for news from Bujumbura.
Legal
Is Football Helps a registered organization?
Yes, we operate as an association based in Vienna running programs in Burundi.